Privacy Policy

Scope

This Privacy Policy explains how Padasuka Motor ("we") collects, uses, and protects your information when you visit or use this website, including when you send a message through the contact form, reach us via WhatsApp, or place an order.

By using this website, you agree to the practices described in this policy.

Information We Collect

We collect information in the following categories:

• Information you provide directly: name, phone number, address, and email (if provided) when submitting the contact form or checking out an order.
• Order information: the products selected, quantities, and any notes you write at checkout.
• Automatically collected technical information: device and browser type, pages visited, and general on-site interactions, collected through the analytics services we use.

How We Use Your Information

• Processing, confirming, and delivering your orders.
• Responding to inquiries sent through the contact form or WhatsApp.
• Preventing form abuse through anti-bot verification.
• Analyzing and improving the performance and experience of the website.
• Complying with applicable legal obligations.

Cookies and Analytics

This site uses cookies and browser local storage for certain purposes, including analytics. A full explanation of the cookies we use and how to manage your preferences is available in our Cookie Policy.

Read the Cookie Policy

Third-Party Service Providers

We work with the following service providers to operate this website:

• Google Analytics (Google): aggregate website usage statistics, active only after you accept analytics cookies.
• Cirno Cloud Web Analytics: our internal analytics service, which is cookieless; it does not store raw IP addresses and does not use cookies or local storage to identify visitors.
• Google Maps and Street View: to display our store's location and street view on the Contact page.
• Cloudflare Turnstile: anti-bot verification on the contact and checkout forms.
• WhatsApp (Meta): when you contact us via the WhatsApp button, that conversation is governed by WhatsApp's own privacy policy.

Information Sharing

We do not sell your personal data. Your information is only shared with the third-party service providers listed above to the extent necessary to operate the website, or when required by applicable law.

Data Retention and Security

We retain order and contact message data for as long as necessary for operational, customer service, and legal purposes. We apply reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

Your Rights

In accordance with Indonesia's Personal Data Protection Law (Law No. 27 of 2022) and other applicable privacy regulations, you have the right to access, correct, or request deletion of your personal data, withdraw consent to data processing, and object to certain uses of your data such as analytics.

To exercise these rights, please contact us using the information below.

Children's Privacy

This website is not directed at children under 13, and we do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with the latest update date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights over your personal data, please contact us.

Visit the Contact Page